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Frequently Asked Questions

Mentee FAQ

Create your account! You can do that by signing up with us.  

  1.  Once you have an account with us, you can proceed to check our “Our Mentors” page.
  2. Purchase credits in order to book a session with your mentor.
    1. Credits Rates (subject to change): 
         30 minutes session: .5 credit for $15
         1 hour session: 1 credit for $30
  3. Book your Mentor. The Mentor’s availability is already there, choose the dates and times that work for you! You can only book a maximum of 3 days before the actual date. In your request, you can explain what you’re looking for.
  4. Submit your request and it will be sent to you and the Mentor. This email will contain the details of the session: Date, Time and Mentor’s information.
  5. You will get an email to notify you once the Mentor approves or denies your session request
  6. The day of the session, you and your mentor will meet in the video room through your Dashboard. You will need a computer with a webcam. High speed internet is essential for sessions.

By clicking on “Sign Up” button shown below FAQ, you will be asked to fill out the information.

Allow 48-72 hours to process your information. You will get an email from us shortly with further steps to find your mentor match!

It is up to you! You can meet with your Mentor how many times you want. Remember the amount of credits allows you to meet your mentor for specific times. You can always sign up for more sessions if needed.

You will need access to a reliable computer or laptop with a webcam. High speed internet is essential for those sessions.

You and your mentor will discuss your goals and other essential information about how to best serve your needs going forward. 

Each time, after a session with your mentor, you will receive an email from your mentor recapping the session with follow up practice and/or resources.  
It is up to you entirely, it could be next week or 3 days later. You can continue to meet with the same mentor or choose to try a different one. How often and how long is 100% up to you!  

Mentor FAQ

By clicking on the application button, you will be asked to fill out the form and submit your application to us. 

Allow us 48-72 hours to process your information. You will get an email from us shortly with further steps. 

It is up to you and your client!

The length of mentoring period you work with your client depends upon which package (# of sessions) you offered.

You have the option of blocking any slots you are not available for mentoring. 

You will need access to a reliable computer or laptop with a webcam. High speed internet is essential for those sessions.

Anywhere with a reliable internet connection, neutral background and good lighting. Could be your home!